Previous works by the author include:
Business Performance Excellence (with Jeff Luftig)
The Decline of Ethical Behavior in Business - How the quality professional can and should meet the challenge (with Jeff Luftig)
Minimizing Losses Using Parameter Estimates from SPSS' General Linear Models Routine Utilizing a Microsoft Excel Spreadsheet (thesis)
Ask the Expert
Black Belt Training: Coming to a Desktop Near You
Steel-rolling Mill Lubricant Selection
Daily Management and Six Sigma: Maximizing your Return (with Mike Petrovich)
Flawless Equipment Start-Up: Conquering the Commissioning Blues (with Althea D'Souza)